News
Commonwealth Pay maintenance completed
Planned maintenance on 20 June 2026 completed on schedule. Payments were unavailable for 90 minutes and no transactions were lost.
Commonwealth Pay was unavailable between 02:00 and 03:30 on Saturday 20 June 2026 while we migrated the reconciliation database ahead of the 2026 payment rules taking effect.
The work completed 12 minutes ahead of the published window. Services attempting a payment during the window received a maintenance page directing people to return later, and no in-flight transaction was lost.
Departments were notified 21 days in advance through the platform dashboard and by email to registered service contacts. The window was chosen because it is the lowest-traffic period of the week across every service on the platform.
This was the second of three planned migrations. The third is scheduled for 19 September 2026 and will be confirmed on the service status page 21 days beforehand.
Services mentioned
Commonwealth Pay
Take card and bank payments in a public service, with refunds, reconciliation, and reporting handled for you.