Departments
Departments
The Office is organised into five directorates. If you already know what you need to do, start from services or guidance instead — this page answers who is accountable.
The five directorates
Each directorate is accountable to the Chief Executive for a defined part of the Office's remit.
Digital Identity and Access
Runs Commonwealth ID, the single verified account people use to sign in to public services, and sets the rules for how services check who someone is.
Amara Delcourt, Director of Digital Identity and AccessAshportService Standards and Assurance
Owns the Commonwealth Service Standard, runs the assessment panel every public service must pass before launch, and publishes the results.
Ronan Feaverley, Director of Service Standards and AssuranceAshportPlatforms and Engineering
Builds and operates the shared platforms public services run on — Notify, Pay, and Hosting — and is accountable for their availability.
Priya Vantell, Director of Platforms and EngineeringSelmarchAccessibility and Inclusion
Audits public services against the Commonwealth accessibility requirements and runs the assisted digital route for people who cannot use a service online.
Tomas Okonjo-Reid, Director of Accessibility and InclusionBraewickData, Privacy and Records
Looks after the information the Commonwealth holds about people, runs the public records service, and publishes the open data catalogue.
Helena Marchetti, Director of Data, Privacy and RecordsAshport